Company History
Established since 1987, Businesspoint was a single
man retail operation supplying the local market with
its office stationery needs.
Over the years the company has expanded into a large
distribution centre supplying office equipment, stationery,
computer consumables office furniture and much more
to both the local market and large corporations nationwide.
Businesspoint also provides a bespoke design and
printing service for a range of corporate and personal
clients alike. Growth of the company has resulted
in competitive pricing in the market and a growing
range of products.
Based
in Flitwick, Bedfordshire, the company is centrally
located and easily accessible.
With Showrooms
for our fitted furniture dotted nationwide and distributions
centres holding over £12.5m of stock to meet
the demands of the industry, Businesspoint has become
an established name and a first choice for many companies
astheir preferred supplier of all their office needs.
^top
Our Mission Statement:
Great products, competitive pricing and excellent
service!
Every business has day to day demands. At Businesspoint,
we’re here to meet all your business office
and stationery demands together with customer service
that puts our clients first. Excellent service coupled
with quality merchandise has set the foundation for
year on year growth of the company.
Vision:
A new state of the art web site released in the fourth
quarter of 2007 provides easy ordering and customer
specific contracts and deals available at a touch
of a button. Business Point is ahead of other market
leaders in the ability to make ordering an easy hassle
free experience. With both traditional and modern
ordering facilities, we are here to cater for your
requirements. With enhancements on-going and customer
feedback on a regular basis, our view is toprovide
our clients with surety of the best goods, best prices
and best service.
BOSS FEDERATION
“Informing,
Enabling, Improving”
All industries need a strong trade association to
look after their interests and to address the issues
in the industry. The office products industry is
no exception.
The BOSS (British Office Supplies
and Services) Federation is the authoritative body
for the UK office
products industry. They are a non-profit making organisation
and do not pursue any economic or political objectives
of their own, concentrating their efforts on playing
a strategic role in the support, promotion and protection
of the office products industry.
Business Point is a proud member of the highly recognised
authoritative body which oversees the Office Supplies
Industry. This ensures that we follow the rules
and guidelines of the body and maintain the high
levels of standards set by the regulators. Ensuring
that our customers are assured of a supplier that
recognises the industry demands and meets the criteria
that would be expected of an industry regulated
supplier . ^top
Manufacturers Branded Products
Growth
of the company over the years and recognition within
the industry
has afforded us the benefit of
dealing with some of the world’s market leaders.
Companies that are now household names supply directly
to Businesspoint.
We have accessto over 20,000 products
available for immediate despatch to you, thus assuring
that
you will always receive the best selling brands at
highly competitive prices. ^top
The Environment
To reflect the growing need to adopt environmentally
friendly business practices, we have worked together
with our suppliers and manufacturers alike to promote
recycled products and products made from sustainable
sources.
Our product range supplying environmentally friendlyand
recycled products, has grown and continues to grow
to ensure that we can contribute towards the need
to recognise the urgency of the effects to our world
through managing economical waste and promoting environmentally
friendly products.
Business Point also encourages recycling by adopting
a free service to accept delivery of all makes of
used toners and cartridges for recycling from our
clients. A service that we are proud to announce
is a first amongst all leading office supply companies.
Should
you have any questions, queries or wish to learn
more about
our green initiative, please don’t
hesitate to contact us. ^top
Price Proposals
Contract Pricing:
It’s in our interests to ensure that we maintain
your valued custom. In addition to quality products
and high levels of service that our customers should
expect of us, we also look at our pricing strategy
regularly to ensure that we are competitive in the
market industry.
With trade customers, in addition to Matrix Catalogue
Discounts, we have been able to offer Contract Deals.
These are set up specifically for each trade customer
and tailored to their requirements. By assessing
the needs of our customers, we are able to contract
the most popular products and ensure that the best
prices, offering higher rates of discounts, above
our normal trade discounts, are quoted for the regular
lines. In addition to this, the customer will also
benefit from trade prices for ALL other lines with
our Matrix Catalogue Discounts. So all in all, our
customers will always have the best deals available
to them by choosing Business Point as their preferred
supplier. ^top
No Hidden Extras:
Whether you choose to make purchases over the phone,
by fax, email or on-line, once an account is opened,
we will ensure that the contract, deals and Matrix
discounts for each client is set up across our systems.This
ensures that you know exactly what you will be paying.
There are no hidden costs, and with that comes the
added benefit of knowing that we deliver your goods,
subject to availability, next day and FREE OF CHARGE. ^top
Pricing Terms and Conditions:
The
price you will pay for the goods is that which prevails
at the time
you place your order. We reserve
the right to change prices without prior notice,
to reflect alterations in our suppliers’ prices
and/or changes in taxes and duties.
If prices on the web site are not correct due to
any errors or omissions on our part, we will inform
you of the correct price and you will have the right
to amend or cancel your order.
In the case of a mistake (within the legal definition
of the law of mistake), if the goods have already
been delivered, we will give you an opportunity to
return the goods and receive a full refund of the
price and any delivery charges you have paid for
the goods.
Prices shown are exclusive of value added tax (VAT)
unless otherwise stated. VAT of 15% will be added
to all non-exempt items in your order.
Payment in UK pounds sterling will be required at
the time of ordering, except where a credit account
has been opened in which case payment must be received
within 30 days of the date of invoice. We reserve
the right to charge interest at 3% per annum over
the Bank of England minimum lending rate on any overdue
account. ^top
Stationary Management System (SMS)
We can manage your product purchase history to ensure
that you get the best products and best prices every
time.
Contract Lists set up for ease of product supply
history
Non ordered contract items removed from contract
list
Obsolete stock identified and returned for credit
Frequently ordered non-contract items added to contract
Product standardisation
Direct promotional information
On-line trade pricing information
Should you wish to take advantage of or Stock Management
System, please request this facility at any time
once your account has been activated.
Enquiries & Ordering
Options
Telephone:
One of the most traditional methods of contact. Our
helpful staff will welcome your call and assist
with any queries you may have. Orders can also
be placed during office hours by calling our sales
team on 01525 633336. An out of hours messaging
system is also set up should you wish to leave
messages or orders. All messages will be dealt
with at the earliest opportunity and response to
your enquiry will be prompt. ^top
Fax:
Facsimile transmission is very popular where one
needs to send document copies or proofs. Many of
our clients will fax through order forms and purchase
orders that have been authorised, or proofs of
prints and fonts for stationary and stamps. All
fax order copies are kept for reference for a minimum
of twelve months. Documents can be faxed to our
admin department on 01525 634444 ^top
Email:
Your orders and enquiries can be processed with the
touch of a few keys. The computer and email revolution
is becoming the fastest and most preferred method
of contact globally. Our clients can request information
or place orders with the use of email. Once we
have your email instructions, the relevant department
willconfirm receipt and deal with your enquiry. ^top
sales@businesspoint.uk.com – All
sales and non-technical enquiries
info@businesspoint.uk.com – All
enquiries including technical support
On-Line
With the launch of a new website, Business Point
has presented a state of the art website that delivers
an ease of use facility for ordering on-line. Product
enquires; sales and promotion information, order
tracking and favourites are just some of the tools
available to our on-line customers. Full account
set up that allows our users to have departmental
and cost centre ordering, electronic authorisation
at company or inter department level and much,
much more. All account contracts, deals and trade
deals are set up so that our client base will have
all the correct product and price information at
the click of a mouse. Visit our website or call
our technical team for further information. ^top
www.businesspoint.uk.com
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